Local Warranty | Free Shipping | Price Match
VIVIDSTORM Motorised Floor Rising S ALR P Perforated Acoustic Transparent Obsidian Long Throw Projector Screen
AUD $1,217.00 – AUD $3,089.00
- Designed for Standard / Long Throw Projectors
- ALR Electric Tension Floor Screen
- Perforated – Acoustic Transparent (Designed to work with speakers behind the screen)
- Free 3D Feature Available Upon Request
- 24-Month Hassle-Free Warranty
- Lifetime Customer Support
- Free Shipping
- Voice Control & APPs
- Free Upgraded DC Motor
- Description
- Additional information
- Warranty
- Reviews (10)
Description
Description
Additional information
Additional information
| Weight | 31 kg |
|---|---|
| Dimensions | 294 × 21 × 24 cm |
| Color | Black, White |
| Size | 72" inch, 84" inch, 92" inch, 100" inch, 110" inch, 120" inch, 135" inch, 150" inch |
| Compatible Projector | For Standard Throw Projectors |
Warranty
Worldwide Warehouse Locations
VIVIDSTORM screens are shipped from the local warehouses around the world. All screens comply with your local regulations/voltage requirements.
Screen Manufacturer’s Warranty
1. VIVIDSTORM products have a 2-year warranty. During the warranty period, in case of any problems caused by the product itself or the
product defects caused by the design, you can come to our website and contact us directly for product warranty.
During the warranty period, if the product fails to work normally due to user negligence (not product material or design defects, etc.), not eligible for a warranty, for serious damage to the product should charge that fee according to the product damage.
After the warranty period expires, all repairs or replacements are charges the fee, and users will get a quote for the repair fee. Only after the user agrees and accepts the maintenance cost can the maintenance service be started.
2. Within one week after the user receives the product, if there are obvious serious defects in the product, the user shall provide video or photo proof, and provide the corresponding certificate and warranty card to our after-sales service personnel. After confirmation, the user can return the product and reship a new product. The user needs to ensure that the retumed product is in good condition kept in their
original status., free from any physical damage and that the packaging is complete. We will handle the returned or exchanged products
within 7 days (excluding public holidays).
3. The motors in all products sold by our company enjoy a five-year warranty. It is necessary to ensure that the motor is complete and has not been tampered with.
4. The company provides corresponding after-sales technical support services for the products sold, and guarantees customer service
response within 24 hours. (except holidays)
5. Within one week after the customer receives the product, due to the special packaging size of the product, it is recommended to save the
carton in order to solve the packaging problem of return and replacement.
6. It should be noted that the product damage caused by the following factors not caused by the company, the damage caused by other
human factors and natural disasters are not included in the warranty scope of the company:
The product is damaged due to incorrect installation of the product;
(1) Product voltage mismatch;
(2) The user does not operate according to the product manual, mishandling, resulting in improper use and product damage;
(3) Repair or modify the product without authorization of the company;
(4) Failure to provide proper working environment;
(5) Product damage caused by user’s secondary transportation;
(6) This product is damaged in natural disasters and accidents. Natural disasters and accidents include flood, fire and human factors. The
above guarantee has the same legal effect for each user. Due to the change of country or region, other rights may only apply to specific
customers.
First, I had to return the product due to defect, but to the credit of both the vendor and Amazon, the entire process went smoothly. The vendor support was extremely responsive and helpful trying to resolve my problem, even sending custom video instructions. Once it got to a point of having to modify the product using tools, I decided this is as far as I was willing to go, so I returned the product. Without this problem, I would have probably given it 5 stars - it's a very nice product.I purchased the 100" model made for long throw projectors. I paired it with the Optoma UHD60 4K projector.The packaging of the product on delivery was excellentThe ALR feature of this screen is excellent, beautiful picture even with all curtains open in daylight.The tab tension also seemed great, the screen is very flat when opened.Not sure how durable it would be though, would need to review after some significant use.The remote controls work great. It included both IR and RF remotes (I don't know why both), as well as a remote trigger that plugs into the projector to open the screen when powering on the projector.The motor is very quiet and fast.Wish this purchase worked out - I would definitely consider purchasing products from this vendor again, the build quality appears great, the feature set is excellent when compared to competing products including much more expensive products, and the price for this product I found to be very reasonable.About the defect - the vendor installed spacers on the bars (inside the unit) that raise the screen. Those spacers cause the screen to be lopsided when the unit was closed, whereby there was about 1-2 cm difference between left and right. My concern , if I left this as is, was potential damage to screen and/or motor, plus it looked damaged when closed. The vendor wanted me to unscrew one of those bars to remove one of the spacers to help line it back up.My feedback to the vendor to correct the problem above is to implement a tool-less mechanism that can calibrate this quickly and safely.My other feedback to the vendor would be to implement a better way to set the min and max height for the screen. The instructions in the manual is very tedious and doesn't work as described. Took a lot of trial and error to figure it out. There should be a simple button to set these stop points that should only take a second or less.
I received this item approx four days ago and as of right now i am pleased with this product. the manufacturer should consider adding speakers system into the housing on each end. (high quality speakers) i wanted to give them a five star rating however, i was irritated with nerve wrenching attempts to align the projector with the screen. a short video would have helped. New buyers should go online to Youtube and search for additional info. I am a gadget person and the unique ideal of floor rising concept spark my desire the price point was somewhat high. Give me time to decide if it was worth the additional expense.